Price was the same as the other company, but I liked your rep. a little more. Didn't try to sell me options I didn't need. Cleanup was much betther than I thought. Glad I chose you guys. Kept your appt and on time. Total job took 8 hours over 2 days. Worked hard under very hot weather. Thank You!
John B. of Syracuse, NY
Tuesday, July 3rd
I am very satisfied with the job done for me. I love my dry basement! I'm hoping it stays that way. I am confident it will. Your entire process- sales people, employees, and products are great! It is wonderful to do business with a very service oriented company!
Christina of Syracuse, NY
Monday, November 10th
We hired Wilcox Basement Systems because your company did an in depth assessment of our property. You offered warranties. And another company unsuccessfully waterproofed our basment 2 years earlier. Your company did a much better job.
Jeff of Syracuse, NY
Friday, July 6th
Your company was prompt, polite, profiessional, knowledgable, thorough, and non-pressure! You are complete pros. Everything was done on schedule and the results are superior! A meticulous job!
Richard B. of Syracuse, NY
Wednesday, February 4th
It's been one month since our system was installed and I can see where your system has made a remarkable change in my basement. The perimeter is completely dry and the rest of the floor is almost completely dry (I had a very bad water problem). The Super Sump has really drained the water and has done just what I was told it would.
I'm very happy that I chose Wilcox to take care of my water problems.
Thank you again and especially your hard working crew!
Louise S. of North Syracuse, NY
Monday, June 28th
I knew that Wilcox Basement Systems could help with my wet basement. You have a crew of men that worked non-stop for the 2 days they were in my basement. It's amazing that they could transform my very wet basement to one that will now be dry. They explained everything and really did an excellent job. I would recommend Wilcox Basement Systems to anyone!
Louise S. of North Syracuse, NY
Wednesday, June 2nd
We hired your company because you were professional and addressed all of our concerns very thoroughly with your estimate. I feel like I can have peace of mind knowing I will not have to worry about water in my refinished basement.
Kelly of North Syracuse, NY
Friday, July 13th
Great job- quick, clean, efficient, proffessional! Would definitely recommend Wilcox Basement Systems! Great price, excellence of work, reliable, and a true pleasure to do business with!
Jim of North Syracuse, NY
Wednesday, January 28th
We were referred by someone that had used Wilcox Basement Systems and was very pleased with your work. 100% satisfied, did a great job, neat and clean! We had other people here and that's why we went with Wilcox Basement Systems- your the best! We have already passed around your name and told people that we know how great your work is! Thank you! :)
Steve D. of North Syracuse, NY
Tuesday, May 15th
We felt your company knew what they were doing- very knowledgeable and have a great deal of experience. If we want to have the rest of the basement done, we will contact your company to do the work.
Wayne of North Syracuse, NY
Friday, July 27th
Your company rep-Mike Dorsino was convincing on the quality of your product and that you are dependable. I am very happy with the installation and the condition of the "reformed" dry basement. This gives me a sense of security.
Maria of North Syracuse, NY
Thursday, December 18th
Thank you very much for making our Christmas and New Year's less stressful, because we do not have to worry about our basement. It has been dry since the work we had done on it!
Lynn B. of Mattydale, NY
Thursday, October 9th
I hired your company because I thought the price was reasonable. I had a bad experience with a different company 4 years a go- after seeing the presentation from your salesman and the work you do, and the materials you use I wish I had called Wilcox Basement in the first place-these guys did an excellent job and I will recommend Wilcox Basement to anyone who wants a DRY BASEMENT !
Terri W. of Mattydale, NY
Thursday, August 23rd
My lawn was a marsh and my basement was damp. I chose your company beacuse you specialize in that kind of work. At no extra charge you redesigned the line from the floor of my basement up and out. It looks better and the discharge work has allowed my lawn to start healing. The awards you've earned are well deserved!
Jason of Syracuse, NY
Wednesday, April 19th
I'm very pleased from start to finish with the help at my home to the office people. Your company was very neat and clean. You completed the job faster then I thought you would. Very happy!