Testimonials

Testimonials for Wilcox Basement Systems

From the very start it was clear you were the true professionals and experts in your field.  Your responsiveness by phone was indicative of a company that takes pride in what they do.  Everyone who was a part of this experience helped us feel good about our choice to go with Wilcox.  The crew were incredibly hard workers, and very professional.  On the second day, they worked from 8am to 6pm straight through- I don't even think they took lunch!  Overall, I completely understand why your company is "tops" and has been recognized as such- thank you to all of you!
Dana of East Syracuse, NY
Wednesday, July 18th
I would recommend Wilcox Basement Systems to any person in need of a dry basement.  The Clean Space Wall is a must.  The Wall brightens up my basement.  I was impressed with the presentation from beginning to end of installing systems.  There have been two rainstorms and NO water. 
Jack of East Syracuse, NY
Wednesday, October 17th
I was so impressed with the presentation and your products and services that I didn't research anyone else!  I would definitely tell people to go with your company.  Thank you!
Scott of Fayetteville, NY
Thursday, February 1st
You offered a different approach to our problem and a complete and professional inspection of our basement on the outside and inside of our property. We were very satisfied with your approach and if we want to implement any more of your ideas we will call on Wilcox Basement Systems again!
Linda of East Syracuse, NY
Wednesday, December 6th
We are very satisfied with the job.  Your installation crew was efficient and professional and cleaned the area after they were finished.  After we discussed our problem with your representative at the home and garden show we felt we had found the right company to do the job.
George M. of Manlius, NY
Friday, June 25th
I trusted your salesman and felt he provided us with the BEST and most cost effective approach.  He definitely knew his work and provided us with the most cost effective solutions.  Great Job!! Thank you!
David H. of Manlius, NY
Monday, May 8th
Your company seems to know what you are talking about, you are a Torch Award winner, and have references from others.  It is great to have a dry basment!
Karen B. of Manlius, NY
Wednesday, September 15th
"Very satisfied with the job you did. Great Family crew.  Your company representative was very professional.  I hired your company because among the companies listed, I thought yours appeared to be the Best.  I guess I was correct in my selection.  Wilcox Basement Systems, Inc. is a Top Notch professional company.
JoAnna M. of Manlius, NY
Tuesday, August 4th
You installed more than just a piece of pipe in the concrete.  And we are happy there is a lifetime warranty that includes transfer to the new owners if we sell.  Our basement was a nightmare and a challenge that your company and crew took on and defeated.  It will be a game and art room soon! Thanks!
Jeff K. of Kirkville, NY
Wednesday, March 22nd
The installation crew were very hardworking and their efforts were much appreciated!
Lori of Kirkville, NY
Thursday, October 26th
Very satisfied with your job- we liked the presentation how he explained everything.  And we liked you said you were going to fix my water problem!  The crew worked hard. 
Bruce of Kirkville, NY
Friday, September 14th
I have never had such a positive experience with dealing with a company.  I really appreciated the information packet with a letter and picture of your sales rep before he came to my house.  Phone calls from your office to set up an installation appointment and a call from the installation crew before coming out were very professional and appreciated.  I have never dealt with a company that followed through with such care and details to customer service.  It was a pleasure dealing with your company!
Kathy E. of Bernhards Bay, NY
Thursday, May 11th
Your company does what it says it's going to do and doesn't try and overprice the product and service.  Excellent work quality and workmanship.  Thank you for solving our water problem in our recently purchased home. Extremely satisfied with job A++, Crew is very professional and courteous A++.  Excellent office staff, very professional A++.  Company repesentative was very nice, down to earth man with experience.  His idea solved our problem A++.
Jason J. of Chittenango, NY
Monday, March 19th
Truly Outstanding! We were so impressed with communication - from phone calls to emails to mailed reminders.  The work was completed on schedule and met our expectations.  Thank you!  
Mr. & Mrs Nathan F. of Cazenovia, NY
Thursday, November 15th
Your company rep was here on time, he knew his business.  There was no sales pitch- just facts.  We felt confident with him and the company.  The installation happened just as stated.  Your installation crew was friendly, polite, worked hard, and cleaned up.  Most of all I liked the total professional, business-like, and honest approach- stay with it!
Ed W. of Canastota, NY
Thursday, October 4th
Total testimonials : 203

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