Testimonials

Testimonials for Wilcox Basement Systems

Your ads convinced me you had a good reputation.  Your salesguy was the NICEST salesman I have ever met!  Your company was just plain downright understanding and nice.  I have already praised your company to people I have talked with.
Gina of Remsen, NY
Wednesday, September 7th
We had a chance to see one of your installed systems and read the information on your company before we ever called you for an estimate- you are the only company we called.  10 days after Wilcox Basement Systems was installed- we had a heavy downpour.  Our basement stayed dry!
Robert of Weedsport, NY
Saturday, May 27th
We are extremely satisfied!  We couldn't have asked for a better job with the clean-up!  The company was able to begin work in 5 days.  After reading some of the other referrals we saw the company had some great references!  We would not hesitate to tell others to hire Wilcox Basement Systems!  The men who were here were fine examples of hard working men!  Very polite, kind, dedicated and men who took pride in their work!  All of them should be commended for a job well done!  They were trustworthy, professional and tried to clean extra for us!  Great job guys! 
Roger of Weedsport, NY
Thursday, February 2nd
We didn't look at other companies.  We saw what your system looked like at (our friend's) and they were so pleased, your warranty, BBB award, and your salesman was great!  The triple safe pump is so quiet, the system will correct the problems we had, we have peace of mind! 
Maureen W. of Auburn, NY
Wednesday, December 6th
Very satisfied with the job done for us.  Everything was handled in a timely manner, the installation crew was very helpful and did a great job.  The company rep was very informative and easy to follow.  He helped us to understand what we needed.  After researching the system we felt that it was not only the best out there but also the solution to solve our problems.  We have given your information to a few of our friends who have similar issues that we had. 
Caleb B. of Auburn, NY
Thursday, March 21st
I was impressed with Mike Dorsino during his visit and what I was able to learn on your website. So much to the degree that I sought no other estimate. I was impressed with Wilcox Basement Systems every step of the process. This far, it appears that my concerns were addressed by the work and I am now enjoying peace of mind, which I had lost prior to the project.
David J. of Auburn, NY
Tuesday, April 29th
We were completely satisfied with the job that was done.  The installation crew was friendly, professional, hard-working.  The office staff was great and the company representative's presentation was very thorough, educated us on aspects of the repair and our problem no other Company's rep had mentioned. We hired this company because of their rep's presentation and a friend's recommendation.  Excellent Job - Work was done when promised, as described and for estimated price (no "surprises").  Our responsibilities to provide access were explained and the crew even moved a couple of our heavy items the day of installation.
John E. of Auburn, NY
Monday, December 21st
When I called with questions I spoke to a person everytime.  No recorders.  Reviews were all good, & so was the warranty.  Thank you!  Crew was very polite & hard working.  Gave me a start & finish date & stuck to it.  Best of all no more puddles in the basement after heavy rains.
Joanne F. of Auburn, NY
Wednesday, July 11th
The other companies I had assess the job were in and out within 20 minutes.  Also the bid proposals were not specific as to what was going to be performed.  Mike Dorsino took his time in both- writing the contract and assessing the job.  He answered all of my questions and was willing to stay until all concerns were answered.  Bill and David Wilcox were also available and open to answer any questions.  Very satisified!
Claude of Oswego, NY
Tuesday, January 24th
We are very satisfied with Wilcox Basement Systems!  Your crew was great- they worked 13 hours to finish in one day!  Our cellar has been upgraded to a basement.  I love it!
Sheila of Oswego, NY
Wednesday, April 18th
Very Satisfied.  Installation crew was hardworking-timely-professional, Office Staff was informative-keep up communication, Mike Dorsino was very knowledgeful, gave excellent suggestions and alternatives.  Mike was easy to work with. The top reasons we hired you is your system & price.     Glad we had your company do the work.  Sorry we waited so long to have it done.
Les W. of Fulton, NY
Thursday, January 16th
We hired Wilcox Basement Systems because you had a great presentation, great website, great brochures, great products offered- You guys are the basement water pros!  Thanks for the great service!
Steve of Phoenix, NY
Thursday, January 19th
I am very satisfied with Wilcox Basement Systems- your crew was professional and couldn't have worked harder.  Mike Dorsino sold me on the job-he took 2 hours explaining everything and had a great presentation.  I believe this system will work the way it's supposed to- thank you again for a job well done!
Rob of Phoenix, NY
Monday, January 18th
Last month, your staff from Wilcox Basement Systems installed a WaterGuard waterproofing system in our home.  Before the installation our basement routinely flooded whenever there was a heavy rain.  Even when it wasn't raining, the blocks were soaked through with water, and we ran a dehumidifier continuously. We are pleased to write that there have been several heavy downpours since the installation, and the basement has stayed completely dry!  Needless to say, we are very impressed with the system. We were also impressed with the professionalism and friendliness of the installation team.  There were meticulous, worked diligently, and cleaned up everything before leaving at the end of the day. All in all, a job well done! Thank you for providing an excellent system and the experienced staff necessary to waterproof our home.  We wish you much continued success.
Cheryl of Baldwinsville, NY
Monday, June 25th
Anne Wilcox was very gracious and accomodating!  Mike Dorsino's honest and modest demeanor meant a great deal as opposed to other companies reps.  The referral sheets and contact information sealed the deal.  I am very satisfied with the job and the workers were conscientious, courteous, and helpful. 
J. G. of Baldwinsville, NY
Monday, October 8th
Total testimonials : 227

our service area

We serve the following areas

Our Locations:

Wilcox Basement Systems
10327 Coombs Rd
Holland Patent, NY 13354
1-315-320-7081
Service Area
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