Testimonials

Testimonials for Wilcox Basement Systems

What a wonderful, professional, great group you have!  You have top rating in BBB and you use a special drain tube around the cellar that is great!  For a very messy type job- your people are so neat and tidy.  It seemed almost hard to believe!  Just Great!  You sure know what you are doing!
Herb W. of Liverpool, NY
Tuesday, April 28th
I intend to recommend you to any friends or family who have similiar problems.
Gerald M. of Liverpool, NY
Thursday, February 6th
Thank you for a job well done, I appreciate all that you did.  Everyone from office staff to onsite workers were friendly, prompt, helpful and a pleasure to do business with.  I will continue to tell others about you!
Ressie of Liverpool, NY
Tuesday, December 12th
After meeting your salesguy and discussing the solutions he suggested I didn't feel it was necessary to consult with another company.  I like the efficient, well organized way you conduct your business.
John F. of Liverpool, NY
Thursday, February 23rd
NO PROBLEMS!!!  This year was a real good test for your great work you did at our house a couple years ago.  There was NO water in our basement at all.  You sure know what you are doing!
Herbert W. of Liverpool, NY
We are very much satisfied with the job Wilcox Basement Systems did for us.  Mike Dorsino did a fine job explaining everything and the crew did a terrific job- clean up was excellent.   As always it is hard to find reliable people to do certain jobs in your home.  They are out there ready to "pounce" on you.  You have to be careful.  We were impressed with the job the crew did.  Its hard work and they never let up until the job was done.  It is great to have  a dry cellar.  Happy Holidays!! 
John L. of Liverpool, NY
Wednesday, November 7th
Very satisfied with the job you did. The installation crew did an excellent job.  The office staff were very pleasant & informative.  Your company representative was very professional and pleasant to deal with.  I chose your company for your professionalism, very informative, price & response time.  Complete Satisfaction with all aspects of Wilcox Basement.
Paul & Barbara C. of Clay, NY
Friday, June 5th
Just a quick note to say "Thank You"!!  We had 3 inches of rain last night and the basement is absolutely dry.  It was a pleasure to be able to sleep through the night vs getting up every hour to change towels so the carpet did not get thoroughly soaked.  Wish we had done this years ago.  We are very happy....
Jim L. of Cortland, NY
Wednesday, December 31st
I was very impressed with the consultation and explanation on the process from Mike Dorsino.  Everyone answered all my questions.  It has been raining for the last 3 days and I can hear the water draining down the waterguard system and outside.  No water detected!  Very happy with the service. 
Michelle of Syracuse, NY
Sunday, August 1st
Your solutions answered my problems.  Thank you for delivering what you spoke to me about in your presentation.  It impressed me your staff had information to help describe what you presented and what the products were.  I look forward to going through next spring without having to mop up my basement floor.  Then I can finish my basement to have room for the kids to play!  Keep up the good work!
Tony of Syracuse, NY
Friday, December 16th
Wilcox Basement Systems did an excellent job and the job they did looks great!  It is a huge improvement.  The crew was very knowledgeable and professional.  We will recommend Wilcox to everyone!
James of Syracuse, NY
Thursday, September 25th
Very Satisfied, Office staff was excellent, Installation crew polite & knowledgeable.  Company representative Mike Dorsino was great.  Knowing Sandra D'Ottone and her husband and the type of people they are, made me feel comfortable with my choice.  Estimator Mike Dorsino was also a people person and it ended up the entire crew was as well.  Thank you for the dry basement!  John
John B. of Syracuse, NY
Thursday, February 7th
I picked 3 companies-one was way over-priced.  I went with your company because I just thought you had more information and photos of the whole process.  The crew were extremely hard workers!  They worked from the time they got there until they left.  No lunch hour.  All were friendly and answered all my questions.  I am very , very satisfied with your company!
Sharon of Syracuse, NY
Friday, October 24th
The article in the Post Standard made me realize you had to be "Tops" in your line of busines- that's why we hired you.  Once again- thank you for a job very well done.  Thank you for returning my calls and answering my questions.  I can see why you won the Torch Award!  Thank you again!
Joan of Syracuse, NY
Wednesday, December 11th
I hired Wilcox Basement Systems because of the time that Mike Dorsino took to explain, I liked your product, and procedure, and I felt very comfortable with the warranties. 
Roger of Syracuse, NY
Thursday, October 18th
Total testimonials : 203

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