Testimonials

Testimonials for Wilcox Basement Systems

Very satisfied with the job done for us.  Everything was handled in a timely manner, the installation crew was very helpful and did a great job.  The company rep was very informative and easy to follow.  He helped us to understand what we needed.  After researching the system we felt that it was not only the best out there but also the solution to solve our problems.  We have given your information to a few of our friends who have similar issues that we had. 
Caleb B. of Auburn, NY
Thursday, March 21st
I was impressed with Mike Dorsino during his visit and what I was able to learn on your website. So much to the degree that I sought no other estimate. I was impressed with Wilcox Basement Systems every step of the process. This far, it appears that my concerns were addressed by the work and I am now enjoying peace of mind, which I had lost prior to the project.
David J. of Auburn, NY
Tuesday, April 29th
When I called with questions I spoke to a person everytime.  No recorders.  Reviews were all good, & so was the warranty.  Thank you!  Crew was very polite & hard working.  Gave me a start & finish date & stuck to it.  Best of all no more puddles in the basement after heavy rains.
Joanne F. of Auburn, NY
Wednesday, July 11th
The main reason we hired your company was the high recommendation given by my brother.  He had a much worse water problem than we did.  He said in nearly 4 years he hasn't had a water problem (since the installation).  The crew is very polite and professional in their work.  They even put down cardboard to protect our new oak steps going into the basement.  Our hats are off to them for a job well done!
Bob B. of Moravia, NY
Friday, August 17th
We had a chance to see one of your installed systems and read the information on your company before we ever called you for an estimate- you are the only company we called.  10 days after Wilcox Basement Systems was installed- we had a heavy downpour.  Our basement stayed dry!
Robert of Weedsport, NY
Saturday, May 27th
We are extremely satisfied!  We couldn't have asked for a better job with the clean-up!  The company was able to begin work in 5 days.  After reading some of the other referrals we saw the company had some great references!  We would not hesitate to tell others to hire Wilcox Basement Systems!  The men who were here were fine examples of hard working men!  Very polite, kind, dedicated and men who took pride in their work!  All of them should be commended for a job well done!  They were trustworthy, professional and tried to clean extra for us!  Great job guys! 
Roger of Weedsport, NY
Thursday, February 2nd
Just a quick note to say "Thank You"!!  We had 3 inches of rain last night and the basement is absolutely dry.  It was a pleasure to be able to sleep through the night vs getting up every hour to change towels so the carpet did not get thoroughly soaked.  Wish we had done this years ago.  We are very happy....
Jim L. of Cortland, NY
Wednesday, December 31st
We did not look at another company.  We were very impressed with Mike Dorsino's presentation.  Took it at face value and more than satisfied with the finished product.  I would recommend Wilcox Basement Systems wilthout any reservations!  Zak Wilcox and the crew worked steadily and answered any and all of my questions with intelligent understandable answers.
Michael of Skaneateles, NY
Thursday, October 28th
Your product is well thought out; clearly superior.  Mike Dorsino gave us a great understanding of how the product works as well as lots of good ideas for keeping water away from the house.  Thank you- you guys at Wilcox Basement Systems are the hardest workers I've seen!
Stacy of Skaneateles, NY
Tuesday, October 30th
Our son and daughter in law were very pleased with Wilcox Basement systems- we didn't call anybody else!  We are 100% satisfied! 
John of Skaneateles, NY
Thursday, August 3rd
Your company has a professional, reliable, and hard-working crew, your company rep was thorough, informative, and I especially liked the computer presentation.  Your company did a thorough inspection, sent reps resume and references, and provided warranties.  Obtaining your services helped me sell my house! Thank you.
Nancy of Marcellus, NY
Thursday, June 8th
The system your company offers seemed better and less invasive.  You were confident you could fix our water problem & you did!  We felt we  were getting a better value with what you proposed to do vs. other companies.  We are very happy and satisfied.  It rained hard after you came and we have a DRY basement.  It is really wonderful.
Jim N. of Marcellus, NY
Wednesday, May 10th
We hired Wilcox Basement Systems because we could trust our friends opinion and their experience with your company- knowledge, honesty, and integrity.  Thank you for a great job!  We are so very pleased!
John L. of Marcellus, NY
Friday, June 6th
You had good reviews & I liked the system you were using instead of regular 4" black pipe.  So far so good, already had a rain & snow thaw this far and system seemed to work well
Russell T. of Camillus, NY
Friday, November 2nd
Very satisfied with job.  Installation crew was efficient, cleaned up, our dog liked them! The office staff was good. Company representative was professional, especially during a pandemic.  I reviewed several companies.  Wilcox Basement did not have any negative reviews.  I felt that the job would be done correctly the first time. Tropical Storm Isaises dropped a lot of rain today.  Basement remains dry.  This inspired me to hire help to begin cleaning out the basement. 
Paula G. of Tully, NY
Thursday, June 25th
Total testimonials : 203

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