Customer Reviews
About Me
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By Brian N.
Auburn, NY
Customer Review
By Brian N.
Auburn, NY
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By John B.
Auburn, NY
Customer Review
By John B.
Auburn, NY
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By James N.
Manilus, NY
Customer Review
By James N.
Manilus, NY
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By Karen R.
Mattydale, NY
Customer Review
By Karen R.
Mattydale, NY
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By Sue G.
Memphis, NY
"My door to crawl space wasn't put back on right."
Customer Review
By Sue G.
Memphis, NY
My door to crawl space wasn't put back on right.
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By Joann W
Liverpool, NY
"Thanks to all for making this difficult repair totally stress free for this homeowner. I have only kind thoughts for the staff..."
Customer Review
By Joann W
Liverpool, NY
Thanks to all for making this difficult repair totally stress free for this homeowner. I have only kind thoughts for the staff and crew.
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By Jeff
Liverpool, NY
Customer Review
By Jeff
Liverpool, NY
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By Homeowner
Richfield Springs, NY
"Robert Day's presentation and the good price convinced me that Wilcox Basement was the company to pick."
Customer Review
By Homeowner
Richfield Springs, NY
Robert Day's presentation and the good price convinced me that Wilcox Basement was the company to pick.
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By Chris T.
Whitesboro, NY
Customer Review
By Chris T.
Whitesboro, NY
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By James H.
Utica, NY
Customer Review
By James H.
Utica, NY
Testimonials
from customers I've helped!
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"Excellent communication from start to finish. Never saw 3 guys work so hard in my life."
Luke B. of Fabius, NY
Customer Testimonial
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"Extremely satisfied. Excellent communication with office staff from start to finish. Never saw 3 guys work so hard in my life."
"Robert Day was honest, straightforward, not at all pushy, and obviously knew his stuff."
"The other "major" company was extremely pushy and extremely expensive and totally inflexible in doing what we wanted done. They also wanted 4 full days and you did it in 1 day."
"I have lived with a wet basement for the 31 years I owned this house. So far it is now completely dry. I wish I did this years ago! Your crew was just awesome."
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Luke B.
Fabius, NY
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"Extremely Satisfied with the job Wilcox Basement Systems, Inc. did. Everything was top-notch and..."
Tom M. of Syracuse, NY
Customer Testimonial
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Robert Day's presentation was one of the reasons we hired Wilcox Basement Systems, Inc. We knew we'd have a company we could count on and a solution that would work. Also the referrals sent convinced us that your company could be trusted and deliver. You have a well-run, competent organization. From first contact, scheduling a rep, his presentation, proposal acceptance, installation and follow-up -everything was top-notch and professional.
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Tom M.
Syracuse, NY
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"100% Satisfied. Installation crew was Exceptional!, Great guys, hard workers. the office staff was very easy..."
Ed K. of Whitesboro, NY
Customer Testimonial
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It was a pleasure to work with each of you thru the project and we have already told others of your company's product and the great job you did!
Impressed with Robert Day's knowledge of the product and how it would solve our problem and Robert Day took the time to answer all our questions.
100% satisfied. Installation crew was Exceptional! Great guys, hard workers. The office staff was very easy to work with. Robert Day did a great job explaining the product, he was very polite & courteous.
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Ed K.
Whitesboro, NY
Robert Day from Wilcox Basement Systems
Title: System Design Specialist
Hometown: Utica, NY
Bob is a proven professional with an extensive managerial backround, bringing a focused, intelligent approach to each job with which he is involved.
Bob has excellent troubleshooting abilities and has handled marketing, payroll, and scheduling of jobs and appointments. His long term commitment to assisting customers in the office setting has been a big asset in meeting with the homeowners and helping them with their basement, foundation, and crawlspace concerns. Bob has been thoroughly trained and has earned the highly esteemed title "CERTIFIED Waterproofing Professional". He is a trusted and valued member of the Wilcox Basement Systems Team and upholds the standards and values of the company.
Bob enjoys meeting with homeowners and helping them solve their basement, crawlspace, and foundation problems, enabling them to get more out of their homes. He is a 21 year member and past Fire Chief of the Deerfield Volunteer Fire Dept, and is an Emergency Medical Technician. Bob is also a 28 year Scouter with the Boy Scouts of America, is a former Scoutmaster with Troop 59, and was awarded the Scoutmaster Award of Merit and the District Award of Merit.