Meet The Team

Anne Wilcox

Wilcox Basement Systems

Title: Office Manager

Hometown: Holland Patent, New York

Anne Wilcox from Wilcox Basement Systems

Anne Wilcox is office manager at Wilcox Basement Systems, Inc. for the past 10 years as well as worked in the family business as corporate secretary for over 15 years.  Her day to day responsibilities include marketing, coordinating sales appointments, installation, scheduling and confirmation with sales, customer and install crew, constant customer communication through phone, emails, and mailings, computer data entry, production, and general office management.  Anne enjoys having the opportunity to give a great first impression of Wilcox Basement Systems, Inc each time communication is made.  She also enjoys assisting homeowners in realizing there are permanent solutions to their wet basements and unsightly, drafty crawlspaces with numerous patented products specifically designed for each situation and assisting in the process of planning, scheduling and final install results.

Anne's other interests include spending quality time with her family working together caring for their home, business, property and pets. 

Customer Reviews
About Me
  • By Brenda R.
    Auburn, NY

    "Crew worked in the snow and frozen ground.  Liked getting mailed copy"

    Customer Review

    By Brenda R.
    Auburn, NY

    Crew worked in the snow and frozen ground.  Liked getting mailed copy

  • By Heather B.
    Baldwinsville, NY

    "Satiisfied"

    Customer Review

    By Heather B.
    Baldwinsville, NY

    Satiisfied

  • By Joe F.
    Brewerton, NY

    "Easy to understand explanations of our questions. Left basement very clean."

    Customer Review

    By Joe F.
    Brewerton, NY

    Easy to understand explanations of our questions. Left basement very clean.

Testimonials
from customers I've helped!
  • "Your company representative was extremely patient and thorough, Anne Wilcox was always professional, and..." Read Full Testimonial

    Anett M. of N. Syracuse, NY

    Customer Testimonial

              Mike Dorsino came and consulted with me about the job. He was very thorough and actually taught me alot in that session. He was also very patient and didn't make me feel stupid when I asked questions. He also was curteous and made me feel like having my business was important to you. Anne Wilcox was always professional and upfront, alerting me right away when the date was set back. Other offices I called sounded like they had no clue what they were doing which was a deterrent. Wilcox Basement Systems, Inc. was organized and has a process. I had confidence they would do a good job.
    Anett M.
    N. Syracuse, NY
  • "Anne Wilcox was very gracious and accomodating. Mike Dorsino's honest and modest demeanor meant a great deal..." Read Full Testimonial

    J. G. of Baldwinsville, NY

    Customer Testimonial

              Anne Wilcox was very gracious and accomodating! Mike Dorsino's honest and modest demeanor meant a great deal as opposed to other companies reps. The referral sheets and contact information sealed the deal. I am very satisfied with the job and the workers were conscientious, courteous, and helpful.
    J. G.
    Baldwinsville, NY
  • "Overall it was a great experience. Anne Wilcox made me feel comfortable before the install and my husband..." Read Full Testimonial

    Chris L. of Ilion, NY

    Customer Testimonial

              I did a lot of research and had 3 companies come out and quote. Mike Dorsino seemed to actually listen to our issues and concerns and address them instead of just coming and giving us a quote on a standard system. He spoke with me on the phone after and helped us tweak our order. Overall, it was a great experience. Anne Wilcox made me feel comfortable before the install and my husband was very pleased with the crew and the work the day of the install. Thank You!
    Chris L.
    Ilion, NY
  • "Thank you for your excellent service." Read Full Testimonial

    Helen K. of Whitesboro, NY

    Customer Testimonial

              Hello Anne, Thank you for your excellent service and I am hoping the repair work (you) did was pleasant.....you are a great business woman. Sincerely, Helen K. Whitesoboro, NY
    Helen K.
    Whitesboro, NY
  • "Wilcox Basement Systems did a fantastic job. They were professional and very clean. Dave didn't try to sell..." Read Full Testimonial

    Toni M. of Sackets Harbor, NY

    Customer Testimonial

              I highly recommend them to anyone who is experiencing water in their basement. I expected the cost to be twice as much as it was. I am very grateful to Anne Wilcox, David Wilcox, and the entire crew who spent two days working on my basement and did not leave anything behind. They gathered all the cement, swept and hauled it all away. Thank you Wilcox Basement Systems Crew!
    Toni M.
    Sackets Harbor, NY

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