Meet The Team
Customer Reviews
About Me
  • By Jim & Tracy D.
    Clinton, NY

    "Thank you!"

    Customer Review

    By Jim & Tracy D.
    Clinton, NY

    Thank you!

Testimonials
from customers I've helped!
  • "Made me feel comfortable with my choice. Estimator was also a people person and ended up the entire crew was..." Read Full Testimonial

    John B. of Syracuse, NY

    Customer Testimonial

              Very Satisfied, Office staff was excellent, Installation crew polite & knowledgeable. Company representative Mike Dorsino was great. Knowing Sandra D'Ottone and her husband and the type of people they are, made me feel comfortable with my choice. Estimator Mike Dorsino was also a people person and it ended up the entire crew was as well. Thank you for the dry basement! John
    John B.
    Syracuse, NY
  • ">Reputaion for quality work with warranty >Good customer service with timely scheduling of needed work" Read Full Testimonial

    Jim & Tracy D. of Clinton, NY

    Customer Testimonial

              Very Satisfied - no problems in the area of the work. Sandra was extremely helpful. Company representative was very professional; pointed out problems in simple language and explained options. >Reputation for quality work with warranty. >Good customer service with timely scheduling of needed work. Thank You!
    Jim & Tracy D.
    Clinton, NY

Sandra D'Ottone from Wilcox Basement Systems

Title: Office Assistant

Hometown: Forestport, NY

Sandra D'Ottone from Wilcox Basement Systems

Sandra recently joined the Wilcox Basement System's office personnel as their office assistant.  She brings over 30 years of experience in the customer service department and has vast knowledge and understanding of office settings, management, and communication, as well as a great sense of professionalism in the office setting and with the customers or employees.

Sandra's day to day responsibilites include answering phone calls and emails, setting appointments for our design specialists, data entry, and assisting with office duties.  She enjoys learning new things and providing customers with helpful solutions to any issues they may have.

In her spare time Sandra enjoys spending time with her husband on adventures; garage sales, wineries, or around the back roads of the Adirondacks.  

our service area

We serve the following areas

Our Locations:

Wilcox Basement Systems
10327 Coombs Rd
Holland Patent, NY 13354
1-315-320-7081
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